COMPLETE FACILITIES MANAGEMENT

PROPERTY & FACILITIES SERVICES THAT MOVE AT CLIENT SPEED

Fast mobilisation, clear delivery timescales and documented completion across properties, communal areas and managed estates.

ACKNOWLEDGE | MOBILISE | DELIVER | EVIDENCE

FACILITIES MANAGEMENT

COMPLETE PROPERTY & ESTATE SUPPORT

PROPERTY CLEARANCE

Rapid, coordinated clearance for void and managed properties.

PROPERTY REFRESH

Deep cleaning, minor making-good works and documented handover.

DAMP & MOULD RESPONSE

Inspection evidence, prioritised action and planned review.

CAR PARK & EXTERNAL CARE

Grounds, hard-surface maintenance and defect reporting.

EICR & GAS SAFETY

Electrical and gas compliance support using appropriately competent personnel.

FIRE & PROPERTY INSPECTIONS

Alarm, emergency lighting, fire door and property condition inspections.

CLEANING SERVICES

Communal, deep, tenancy and post-work cleaning programmes.

KEYHOLDING & LOCKS

Controlled key custody, authorised access and lock changing.

EMPTY PROPERTY MANAGEMENT

Security, condition, utilities, access and coordinated follow-up.

CLIENT OUTCOMES

BUILT AROUND SPEED, CONTROL AND EVIDENCE

One accountable facilities partner across multiple workstreams, with clear mobilisation, documented completion and fewer supplier hand-offs.

01

FASTER TURNAROUND

Responsive mobilisation and agreed delivery dates to help keep properties and estates moving.

02

LESS COORDINATION

One point of contact across clearance, cleaning, maintenance, inspections and compliance.

03

CLEAR EVIDENCE

Photographic and documentary completion evidence to support client records and sign-off.

04

LOWER COMPLIANCE RISK

Qualified personnel where required, defined scopes and clear escalation controls.

05

BETTER PRESENTATION

Cleaner, safer and better-presented homes, communal areas, grounds and managed estates.

06

VISIBLE PERFORMANCE

Clear reporting and evidence so clients can see what was completed and when.

DELIVERY TARGET: Acknowledge within 4 working hours · Mobilisation target 24–48 hours · Completion evidence target within 1 working day. Subject to scope, access, specialist requirements and agreed programme.
WHO WE HELP

PROPERTY SERVICES FOR ORGANISATIONS THAT NEED RELIABLE DELIVERY

HOUSING ASSOCIATIONS
SUPPORTED HOUSING PROVIDERS
CHARITIES & COMMUNITY ORGANISATIONS
LOCAL AUTHORITIES
COMMERCIAL LANDLORDS & AGENTS
PRIVATE LANDLORDS & PROPERTY MANAGERS
SOCIAL VALUE

LOCAL DELIVERY WITH MEASURABLE IMPACT

EMIE FM is building a North East delivery model that combines dependable facilities management with practical social value.

LOCAL EMPLOYMENTSupporting local jobs and opportunities as the business grows.
LOCAL SUPPLY CHAINPrioritising capable North East subcontractors and suppliers where practical.
SKILLS & TRAININGCreating routes to develop practical property, maintenance and compliance skills.
ENVIRONMENTAL FOCUSResponsible waste handling, efficient mobilisation and sensible material use.
HOW WE WORK

ACKNOWLEDGE. MOBILISE. DELIVER. EVIDENCE.

01ACKNOWLEDGE

Confirm the instruction, scope and immediate priorities.

02MOBILISE

Allocate the right people, access requirements and programme.

03DELIVER

Complete the agreed works with clear communication and controls.

04EVIDENCE

Provide completion information, photographs and records where applicable.

READY TO MOVE YOUR PROPERTY OR ESTATE FORWARD?

EMAIL INFO@EMIE-FM.COM OR CALL 0191 562 3537

Unit 16 Stirling Close, Pattinson South Industrial Estate, Washington, NE38 8QD

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